Creative Problem Solver
Leader, Motivator, Mentor
Strong Emotional Intelligence Skills
PROJECT MANAGEMENT SKILLS
Uses BUSINESS INTELLIGENCE DATA to obtain an OVERALL GLOBAL STRATEGIC VIEW to facilitate:
o PLANNING and INITIATING new corporate initiatives, projects, and programs
o Developing BUDGETING to ensure as little overages as possible in the budget
o Creating SCHEDULING Plans which utilize all resources without damaging day-to-day operations
o Defining Project RISKS to maximize success
o TEAM BUILDING to facilitate buy-in and creative problem solving
CLINICAL RESEARCH DATABASE PROJECT MANAGEMENT CONSULTANT
Icahn School of Medicine at Mount Sinai, Scientific Computing
Restructured the operations and support functions to achieve higher service levels and improve profitability of the clinical research database development team; Implemented strategies for new database development, project management, billing and resource planning; Designed processes, procedures, and internal controls to strengthen operations and increase productivity; Standardized support center processes with new methodologies and tools, significantly increasing efficiency and reducing resolution time for customers.
Apr 2004-Jun 2015
PORTFOLIO MANAGEMENT/ DIRECTOR OF OPERATIONS
Untraditional Media Publishing Systems, Fort Pierce FL
Established the functional strategies utilizing business expertise to reach financial and operational goals; Guided an online publishing enterprise through substantial change management; Analyzed market trends and statistics to determine potential of growth, and designed plans to keep the company profitable.
Nov 2001-Jul 2005
OPERATIONS MANAGEMENT-Convergys Corporation
Planned for organizational needs, implemented strategies, and provided recommendations for the profitability of various programs, utilizing data on revenue, margins, billing performance, facility resources, staffing levels and turnover; Collaborated in the development and management of the project’s business continuity plan; Hired, trained, and managed 72 employees; Participated in the Human Resource process of hiring 5000 employees for a new site staffing initiative.
Jan 2000-Oct 2001
CONTRACT MANAGER – Consultant / Healthy Kids St. Lucie County
Researched, compiled, and analyzed indicators for program development to combat the county’s social issues; Compiled and wrote grants and concept papers for funding initiatives; Managed contracts for all core providers.
Jan 1999-Jan 2000
SCIENCE AND ENGINEERING APPLICATIONS ANALYST
University of New Mexico–High Performance Computing Center
Provided consulting and technical support for local and national clients in high-level scripting and various programming languages; Developed and maintained training documentation on high performance programming languages, parallel computing, and scientific and engineering software; Managed the planning and implementation, scheduling, setup and testing, and delivery of training sessions and workshops.
Sep 1992-Dec 1998
UNITED STATES NAVY – OPERATIONS SPECIALIST 2ND CLASS/E-5
Maintained a tactical picture of the surrounding seas by plotting and maintaining a visual representation of ships, submarines and aircraft in the area, including friendly, neutral, hostile and civilian contacts; Provided target plotting data to the command and control based on information received from target tracking devices; Made recommendations to command and control regarding tactical and combat procedures; Assisted in the coordination and control of underway replenishment activities, including helicopter flight plans and direct control measures.
Aug 2015 – INDIAN RIVER STATE COLLEGE – Liberal Arts/English Literature
2016 – 2018 Professional Certificates
• Vanderbilt University – Data Management for Clinical Research
• University of California, Irvine – Project Management – Initiating and Planning Projects
• University of California, Irvine – Project Management – Budgeting and Scheduling Projects
• University of California, Irvine – Project Management – Managing Project Risks and Changes